BetterHosted

PRICING

Simple retainers for the post-booking workload.

No percentage of booking revenue. The monthly price is based on the level of support, portfolio size and any unusual coverage or volume requirements.

GUEST CARE

Post-booking guest support

For operators who handle cleaners and operations themselves.

£395 / month · up to 5 properties
  • Post-booking guest communication
  • Pre-arrival and check-in support
  • Special requests
  • In-stay guest support
  • Check-out communication
  • Owner escalation for formal platform matters
Founding 30-day pilot: £325
Up to 5 properties.
Enquire about Guest Care →

OPERATIONS PARTNER

Guest care + operational coordination

The core Better Hosted service.

£595 / month · up to 5 properties
  • Everything in Guest Care
  • Cleaner and turnover coordination
  • Special-request handover
  • Maintenance triage
  • Approved contractor coordination
  • Issue tracking and follow-through
  • Operational summaries and owner escalation
Founding 30-day pilot: £495
Up to 5 properties.
Enquire about Operations Partner →

Additional properties

Added to the relevant monthly portfolio retainer.

+£60 / +£95Guest Care / Operations Partner · per additional property

Guest Documentation Setup

Core setup: branded Check-in Instructions + Apartment Manual. Luggage Drop Instructions and Cleaning Checklists can also be created where useful; scope agreed per property. Optional during a trial and yours to keep.

£149£99 for founding clients · one-off per property

After-hours emergency escalation

Scoped separately based on portfolio size and the coverage actually required. Better Hosted does not currently sell routine 24/7 guest messaging.

Customagreed before service begins

PILOT

Try the service without rebuilding your whole operation.

If you already have working guest instructions, the 30-day pilot can start with those. New Better Hosted guest documents are optional, not a condition of starting.

Not sure which level fits?

Tell me how many properties you have and what currently takes up most of your time. I’ll reply by email with the simplest option.

Send enquiry