PRICING

Simple retainers for the post-booking workload.

No percentage of booking revenue. The monthly price is based on the level of support, portfolio size and any unusual coverage or volume requirements.

GUEST CARE

Post-booking guest support

For operators who handle cleaners and operations themselves.

£395 / month · up to 5 properties

Post-booking guest communication
Pre-arrival and check-in support
Special requests
In-stay guest support
Check-out communication
Owner escalation for formal platform matters

Founding 30-day pilot: £325
Up to 5 properties.

Enquire about Guest Care →

OPERATIONS PARTNER

Guest care + operational coordination

The core Better Hosted service.

£595 / month · up to 5 properties

Everything in Guest Care
Cleaner and turnover coordination
Special-request handover
Maintenance triage
Approved contractor coordination
Issue tracking and follow-through
Operational summaries and owner escalation

Founding 30-day pilot: £495
Up to 5 properties.

Enquire about Operations Partner →

Additional properties

Added to the relevant monthly portfolio retainer.

+£60 / +£95Guest Care / Operations Partner · per additional property

Guest Documentation Setup

Separate branded Check-in Instructions and Apartment Manual. Optional during a trial and yours to keep.

£149£99 for founding clients · one-off per property

After-hours emergency escalation

Scoped separately based on portfolio size and the coverage actually required. Better Hosted does not currently sell routine 24/7 guest messaging.

Customagreed before service begins

PILOT

Try the service without rebuilding your whole operation.

If you already have working guest instructions, the 30-day pilot can start with those. New Better Hosted guest documents are optional, not a condition of starting.

Not sure which level fits?

Tell me how many properties you have and what currently takes up most of your time. I’ll reply by email with the simplest option.

Send enquiry